The Phebys Guarantee

We promise to:

– Provide robust financial and commercial advice that relates to you, your business and your sector

– Be accessible and available for when you need us;

  • If we miss your call, we will get back to you within one working day
  • Respond to your emails within one working day
  • Be approachable and open – we welcome your questions

– Ensure that our services are always delivered on time and to the agreed specifications specific to your business and your requirements

– Only ever change what we have agreed and quoted for in terms of our services provided

  • We’ll always agree on any additional work with you first
  • No surprises!

– Provide services that are always delivered by suitably qualified employees; including the preparation of your accounts by fully qualified accountants

– Communicate in plain, jargon-free language to remove the chance of confusion

– Always add value to our service

  • If you don’t think you’ve had Value For Money then we’ll refund up to 100% of that month’s fee/