We promise to:
– Provide robust financial and commercial advice that relates to you, your business and your sector
– Be accessible and available for when you need us;
- If we miss your call, we will get back to you within one working day
- Respond to your emails within one working day
- Be approachable and open – we welcome your questions
– Ensure that our services are always delivered on time and to the agreed specifications specific to your business and your requirements
– Only ever change what we have agreed and quoted for in terms of our services provided
- We’ll always agree on any additional work with you first
- No surprises!
– Provide services that are always delivered by suitably qualified employees; including the preparation of your accounts by fully qualified accountants
– Communicate in plain, jargon-free language to remove the chance of confusion
– Always add value to our service
- If you don’t think you’ve had Value For Money then we’ll refund up to 100% of that month’s fee.